Telemedicine

With Teladoc, you can speak with a U.S. board certified doctor 24/7 by phone or video for many non-emergency illnesses.

You must be enrolled in one of our medical plans in order for you and your dependents to use Teladoc.

The cost to use Teladoc is as follows:

If you are enrolled in either the POS 3000 or POS 5000 plans, there is a $20 cost per use.
If you are enrolled in the HDHP 2750 plan, the cost is $20 per use, after you pay your deductible.

How to start a doctor visit

Meritain Health portal user guide

Click here to learn how to register, print an ID card, view your claims, and much more!
Insurance carrier contact information

Medical: Meritain (using the Aetna network) 1-800-925-2272 www.meritain.com Prescription: CVS Caremark 1-800-552-8159 www.caremark.com
Search for a Medical provider

Click here and select Aetna Choice POS II (Open Access).
Estimate the cost of a service or procedure

Click here to learn more about the Meritain Cost Estimator Tool.
Prescription medicine information

Covered prescriptions: Click here to determine which medications are covered under your plan and any applicable limitations. Mail order pharmacy information: Click here for enrollment instructions.
What is the KISx Program?

KISx (pronounced "Kiss") is a new program that allows you to pay $0 out of pocket for over 400 procedures. So rather than paying your normal copay or deductible on a knee replacement, for example, you could now receive it for free! Click here to learn more.